Lybrate: Reviews from an online consultation, not an in-person visit.
Lybrate reviews come from patients who had an online consultation, not an in-person visit — a different experience than what’s rated on Google or Practo. Locivo tracks your Lybrate rating and review count alongside Google, and audits Name, Address and Phone consistency for every clinic location.
Monitoring, built in
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Teleconsult-specific rating tracking
Lybrate reviews come from patients who had an online consultation, not an in-person visit — a different experience than what’s being rated on Google or Practo. Locivo tracks it in the same dashboard as Google.
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Citation & NAP audits
Locivo checks your Lybrate listing's Name, Address and Phone against your other directories and flags mismatches.
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Multi-location practice groups
Filter Lybrate performance by office or region across your whole practice group.
Rating a consultation, not a visit
Lybrate feedback comes from online consultations, so it is shaped by things an in-person review never touches: how quickly the doctor responded, whether the explanation made sense in text or over a short call, whether the follow-up arrived.
None of that reflects the clinic itself. A practice with an excellent waiting room and poor response times online will read very differently here than it does on Google, and both readings are accurate about different things.
Keeping teleconsult listings current
Teleconsult profiles drift more than physical ones because nothing forces a correction. Consulting hours change, a practitioner stops taking online appointments, fees are updated in one place and not another, and the listing keeps presenting the old arrangement.
Since patients book directly from that information, a stale entry produces a failed appointment rather than a lost search. Auditing it alongside your physical listings catches the mismatch before a patient does.
Yes. Group offices under one dashboard, filter by region or brand, and see Lybrate rating and review count across your whole practice group.
Yes. Locivo audits Name, Address and Phone consistency between Lybrate and your other directories and flags mismatches that hurt local rankings.
Not yet — reply posting is available for Google today. Lybrate is monitored as a distinct teleconsult signal so a rating shift there doesn't go unnoticed.
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