Sitejabber: Rating, review count and the full text of every review.
Sitejabber (its platform now also runs under the name SmartCustomer, though sitejabber.com still serves the same reviews) is a general consumer review site for online and retail businesses. Locivo tracks your rating and review count, and syncs the full text of individual reviews — title, rating, author, date and body — into the same dashboard as Google.
Monitoring, built in
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Rating and review-count tracking
Your Sitejabber rating and total review count, tracked alongside Google so a slide on one shows up next to the other instead of in a separate tab.
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Full review text, not just the score
Sitejabber is one of the platforms where Locivo reads individual reviews, not only the aggregate — each with its rating, title, author, date and body, so you can see what changed when the average moves.
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Portfolio rollup
Roll up Sitejabber performance across a multi-location retail or franchise network, filtered by region or brand.
Yes — both the aggregate and the detail. Locivo tracks your rating and review count, and also syncs individual reviews with their rating, title, author, date and full text.
Not yet — reply posting is available for Google Business Profile today. Sitejabber is read-only: Locivo tracks the rating and pulls in the review text so nothing needing a response goes unnoticed, but the reply itself is still posted on Sitejabber.
Yes. Group locations under one dashboard, filter by region or brand, and see Sitejabber rating and review volume across the whole network next to Google.
Own your reputation. Across every location, worldwide.
Free to start. Connect your Google Business Profile in under 2 minutes — no credit card required.