Account & Team

Account settings and password

Update your account details, change your password, and manage connected services like Google, all from one Settings page.

Settings is where you update your name and password, and manage what’s connected to your account.

Signed up with "Continue with Google"? You can set a password here for the first time instead of changing an existing one.

Settings also has an Automation tab, with a card for each of your businesses, where you choose which alerts and automatic actions are on. See Automation settings for the full list.

Locivo emails you when something important happens on your account. Subjects start with Locivo:. They cover a business being added or deleted, your first reviews arriving after an import, an automatic reply that was rejected, skipped or failed, a scheduled post that failed, reviews removed from Google, repeated sync failures, Google being connected or disconnected, Google sign-in being linked, and your password being changed. If you did not make one of those changes, contact support.

The bell in the header shows two things: setup steps still to do (such as connecting Google or syncing your reviews) and a short What's new list of recent features. The badge clears once you open it.

Reminder and lifecycle emails include an unsubscribe link that works without signing in, so you can stop them at any time.

Last updated 2026-10-02

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